Cancellation Policy
We have a strict NO CANCELLATION policy. We strongly suggest the purchase of travel insurance to protect your vacation investment, which can be obtained here: https://www.travelinsurance.com. Please feel free to contact us with any questions or concerns. We will happily reschedule you to another date of your choosing that year or any date or trip that launches the following season.
We do have minimum reservation requirements on our rafting trips. If we do not have enough reservations for a trip to be economically feasible for us to operate, we will contact you within 14 days of your departure for multi-day trips and 48 hours for single-day trips. At that time you will have the option of moving to another trip, waiting to see if others join the trip at a later date or cancelling your reservation with a full refund. We understand that your vacation is important, and we strive to make your vacation as easy and memorable as possible. If we cannot operate the trip that you have signed up for, we will work to find an alternate option that you are happy with you.
